Legal
Privacy Policy
Last updated: Draft — pending approval
This policy explains how Hampstead Architecture and Planning Limited, trading as Hampstead Architecture and Planning (“we”, “us”), collects and uses personal data when you contact us or use this website. It should be read alongside our Cookie Policy and Terms of Use.
Company number: 17320100. Registered office: Unit 3 Palace Court, 250 Finchley Road, London, NW3 6DN.
What data we collect
When you submit an enquiry, we collect the information you provide, which may include:
- Your name, email address and phone number.
- The project postcode or area, property type, project type and stage.
- Any budget information and the message and files you choose to send.
- Technical and attribution information such as the pages you visited, referring source and campaign parameters, used to understand how enquiries reach us.
Why we collect it
We use your information to respond to your enquiry, to assess the property type, location and likely approval route, to contact you to discuss next steps, and — where appropriate — to provide a scope and fee proposal. We rely on your consent and our legitimate interest in responding to enquiries as the lawful bases for this processing.
How enquiries are processed
Enquiries are reviewed by our team and may be recorded in our customer relationship or email systems so we can manage and respond to them. We do not sell your personal data.
File uploads
If you upload drawings or photos, they are used only to assess and respond to your enquiry. Uploaded files are not published publicly.
Analytics and cookies
We may use analytics tools to understand how the website is used. Please see our Cookie Policy for details of the cookies and similar technologies we use and how to manage them.
Data retention
We keep enquiry information for as long as necessary to respond to and manage the enquiry and any resulting project, and to meet our legal and professional obligations, after which it is deleted or anonymised. Specific retention periods to be confirmed.
Your rights
Subject to applicable law, you have rights to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To make a request, please contact us using the details on our Contact page.
Contact for data requests
For any privacy question or request, please contact us via the Contact page or write to our registered office at Unit 3 Palace Court, 250 Finchley Road, London, NW3 6DN.